SUBSCRIPTIONS
Coffee subscriptions
Choose a coffee, a grind and 1–3 boxes, and we deliver it every 2, 3 or 4 weeks until you cancel. Cancel anytime online.
How it works
- On a coffee's page, choose Subscribe, pick a delivery every 2, 3 or 4 weeks, and use the grind and quantity (1–3 boxes) selectors.
- You confirm the subscription at Stripe’s secure checkout and pay for the first delivery when you start.
- Each later delivery is charged automatically on its renewal date until you cancel.
What you pay
Each delivery costs the coffee’s price when you subscribe, times the number of boxes, plus shipping: free US shipping on 2+ items; $4.95 for a single item. That is the same as a one-time order of the same coffee and quantity. The amount per delivery is shown before you confirm and in the email we send when your subscription starts.
Delivery
Each delivery is roasted and packed to order by our roasting partner in Oregon after its payment succeeds: allow 3–4 business days before it ships, then about 3–6 business days in transit. We can’t promise a specific roast date. We email tracking when each delivery ships. We deliver to United States addresses only.
Cancel or make changes
Cancel anytime online before your next renewal date: enter your email below and we will send a secure link to your subscription settings. Cancelling stops all future charges; the subscription ends at the end of the period you have already paid for, and a delivery you have already paid for still ships.
In the same settings you can update your shipping address, email and payment method, and see past invoices. To change the coffee, grind, quantity or how often it arrives, cancel and start a new subscription from the coffee’s page.
If a payment fails
We only send a delivery after its payment succeeds. If a renewal payment fails, it may be retried, and we may contact you to update your payment method.
Returns
Coffee is food, so opened coffee can’t be returned. Unopened boxes follow our standard policy for unused items: contact us within 30 days of delivery, and change-of-mind return shipping is paid by you. If a delivery arrives damaged, misprinted or incorrect, contact us within 30 days of delivery with photos and we will send a replacement or a refund.
Manage your subscription
Enter the email you used at checkout. If it has a subscription with us, we will email a link to your subscription settings. The link works for 24 hours.